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About Us
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- Everyone
here at RockOfAgesCandy is pleased to assist
you in your candy
needs.
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- Listed
Below are the various questions we here at
RockOfAgesCandy.com get asked
everyday:
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- Where
do you get this stuff?
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- Probably the
number #1 question we get asked! Our products
are "hard to find", not "no longer in
production". All of the items we carry come
direct and fresh from the manufacturer. If a
manufacturer has stopped producing an item,
we do not try to track down someone else's
unsold product, as we cannot verify
freshness. If we carry it, it's still being
made.
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- Can
I order without using a credit
card?
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- To order by
check or money order, please complete your
order on-line (with the exception of credit
card info) and print out. You can then
mail to us with your payment to:
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- RockOfAgesCandy.com
- P.O. Box
2648
- Dearborn,
MI 48123.
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- P -
775-429-2276
- F -
775-458-3299
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- Why can't I
find this locally?
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- Local
grocers are limited by space, availability
from their distributor and consumer demand.
We're not. We purchase direct from the
manufacturer, wherever that may be, and have
it shipped directly to our warehouse. Lastly,
our entire product line is based on consumer
demand; you tell us what you want and we get
it! Since our customer base is nationwide, we
may have a lot more people looking for "hard
to find" products than we would if we were
just offering these products
locally.
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- How
do I get a manufacturer to resume production
on a product I love, but has been
discontinued?
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- Easy. Just
get about 10,000 of your friends to join you
in an e-mail campaign to the manufacturer and
plead your case. Let us know how it
goes.
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- Actually,
the manufacturer has thought long and hard
about discontinuing your favorite product and
the most likely reason is that there weren't
enough of you out there buying this product
to make it profitable. There may also be
production issues involved - production
equipment that has become too old to fix, to
expensive to retool, etc. Discontinuing an
item is not done on a whim and products that
are subsequently recessitated are few and far
between.
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- Do
you ship to Canada?
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- We ship
around the world. Just complete your order
on-line. The countries we currently service
will appear at checkout. If your country is
not listed, please email us and we will give
the details on how to complete your order.
Anticipate that shipping charges outside of
the US will begin around $20
US.
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- How
do I find a food product I don't see in your
store?
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- Contact
info@rockofagescandy.com
and we will be happy to forward the link to
the page where the product can be
found.
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- Are
your products available
wholesale?
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- No. We try
our best to offer all of our products at
competitive prices. Unfortunately, that
leaves no room for us to further discount our
products to a select few. That said, we do
offer a small discount on volume orders over
$200, on the cost of product only (not
applicable to shipping
charges).
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- Can
I come visit your
store?
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- We're
sorry but we don't have a retail outlet at
this time. We currently only deal with Online
Sales which keeps our overhead low and prices
competitive.
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